Avoid turning one fault into further damage
Do not keep operating a door because one side still moves. A cable, its attachment and the counterbalance assembly work together; a slack side can accompany a wider problem. Keep children, pets and vehicles away rather than trying to hold the door level.
Make the proposed repair traceable
Ask which cable and related components need replacement and why. A quote should distinguish a worn cable from damage caused when it left the drum or another intended path. The parts must match the door system; a similar length alone is not an adequate specification.
Keep larger work in the correct project record
Miami Gardens' Building Services portal supports permit-status and inspection coordination. If the findings lead to a covered door replacement, use that project process and retain the equipment information. A cable-service invoice does not establish that a separate installation permit is complete.
Your questions
Can I secure the door by clamping the damaged cable?
Do not improvise a support or handle the tensioned lifting components. Arrange professional assessment and keep the opening clear.
Does visible rust mean the motor must be replaced?
No. Cable condition and opener condition are separate findings. The estimate should explain each recommendation.
Helpful reading
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